Building management - Terminology and scope of sendees

CEN/TS 15379:2006

en: Building management - Terminology and scope of services

TECHNICAL SPECIFICATION

SPECIFICATION TECHNIQUE

TECHNISCHE SPEZIFIKATION

ICS 01.040.03; 01.040.91; 03.080.99; 91.040.01
English Version
Building management - Terminology and scope of services

Gestion technique du batiment - Terminologie et etenduedes services
This Technical Specification (CEN/TS) was approved by CEN on 28 February 2006 for provisional application.
The period of validity of this CEN/TS is limited initially to three years. After two years the members of CEN will be requested to submit their comments, particularly on the question whether the CEN/TS can be converted into a European Standard.
CEN members are required to announce the existence of this CEN/TS in the same way as for an EN and to make the CEN/TS available promptly at national level in an appropriate form. It is permissible to keep conflicting national standards in force (in parallel to the CEN/TS) until the final decision about the possible conversion of the CEN/TS into an EN is reached.
CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.

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Contents Page
Foreword 3
Introduction 4
1 Scope 5
2 Normative references 5
3 Terms and definitions 5
4 Abbreviations and acronyms 6
5 Structure of Building management 7
5.1 General 7
5.2 Technical building management 7
5.3 Infrastructural building management 8
5.4 Financial building management 8
6 Building management services 8
6.1 General 8
6.2 Services relating to technical building management 8
Annex A (informative) Services relating to infrastructural building management 11
A.1 Introduction 11
A.2 Catering 12
A.3 Data processing services 12
A.4 Grounds maintenance 12
A.5 Caretaking services 12
A.6 Internal mail service 13
A.7 Copying and printing 13
A.8 Parking management 13
A.9 Cleaning and upkeep 13
A.10 Security services 13
A.11 Removal services 14
A.12 Goods and logistics services 14
A.13 Winter services 14
A.14 Central telecommunications services 15
A.15 Disposal services 15
A.16 Supply management 15
A.17 Space management 15
Annex В? (informative) Services relating to financial building management 17
B.1 Introduction 17
B.2 Procurement management 17
B.3 Budget and controlling 17
B.4 Property accountancy 18
B.5 Contract management 18
Bibliography 19
Foreword
This document (CEN/TS 15379:2006) has been prepared by Technical Committee CEN/TC 247 “Building automation, control and building management”, the secretariat of which is held by SNV.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to announce this CEN Technical Specification : Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. Introduction
This document defines the code of practice that applies for services relating to the management of buildings and properties. The definitions are intended to serve the unification of the various terms hitherto used and the associated services with the aim of creating more transparency on the market and assist CEN/TC 247 in standardizing of:
- Technical building management systems, tools and methods
- Connections and interfaces between the different building management processes
Building services relating to technical building management are listed in this document.
For a better understanding of the whole building management process, the services relating to infrastructural and financial building management which are not alone under the scope of CEN/TC 247 are listed in the informative annexes A and B.
The interdependencies of services in terms of strategic management and operation of buildings will be defined in more detail in the European standards for Facility Management by CEN/TC 348 1 Scope
The document provides a structure of Building Management (BM) and its Building Services and gives terms and definitions in the field of Building Management for general understanding. The document does not purport to describe Building Management Systems.
2 Normative references
The following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies.
EN 15221-1 Facility Management - Part 1: Terms and definitions EN ISO 16484-2 Building automation and control systems (BACS) — Part 2: Hardware (ISO 16484-2:2004) EN ISO 16484-3 Building automation and control systems (BACS) — Part 3: Functions (ISO 16484-3:2005)
3 Terms and definitions
This clause presents the vocabulary used in this document. The terms and definitions listed in this document but defined by other relevant European Standards are repeated below for convenience in most cases.
For the purposes of this document, the following terms and definitions apply.
3.1
building
cf. property 3.8
large volume individual fixed structure other than industrial structures, i.e. commercial, industrial or commercial residential premises

[EN ISO 16484-2]

3.2
building automation and control
description for products, software, and engineering services for automatic controls, monitoring and optimization, human intervention and management to achieve energy - efficient, economical and safe operation of building services equipment

[EN ISO 16484-2]

3.3
building automation and control system

BACS

system, comprising all products and engineering services for automatic controls (including interlocks), monitoring, optimization, for operation, human intervention and management to achieve energy - efficient, economical and safe operation of building services
NOTE 1 The use of the word control’ does not imply that the system/device is restricted to control functions. Processing of data and information is possible.
NOTE 2 If a building control system, building management system or building energy management system complies with the requirements of the EN ISO 16484 standard series, it should be designated as a building automation and control system (BACS).

[EN ISO 16484-2]

3.4
building management
BM
totality of services involved in the management operation and monitoring of buildings (including plants and installations). Building management can be assigned as part of Facility Management.
cf. property 3.8
3.5
building services
BS
1) <BACS> utilities and installations supplied and distributed within a building such as electricity, gas, heating, water, and communications

[EN ISO 16484-2]

3.6
commercial building management
CBM
former term of financial building management (see 5.3) [EN ISO 16484-2]
3.7
facility management
FM
an integrated process to support and improve the effectiveness of the primary activities of an organisation by the management and delivery of agreed support services for the appropriate environment that is needed to achieve its changing objectives [EN 15221-1]
3.8
property
building or building unit or other construction which is utilized and operated for specific functions
cf. building 3.4
4 Abbreviations and acronyms
For the purposes of this document, the following abbreviations and acronyms apply.
BACS Building Automation and Control System
BM Building Management
BS Building Services
FBM Financial Building Management
FM Facility Management
IBM Infrastructural Building Management
TBM Technical Building Management
5 Structure of Building management
5.1 General
Building management is characterized by a holistic approach, it encompasses in addition to technical services also to infrastructural and financing services.
Building management is divided into three areas: technical building management, infrastructural building management and financial building management (see Figure 1). Building management services are related to the use of buildings and properties and may use as part of Facility Management.

Figure 1 — Areas covered by building management

5.2 Technical building management
All services necessary for the operation and management of a building, and any installations and plants (e.g. for HVAC, Sanitary, Electricity, Lighting, Fire protection, Security, Access etc.) associated with the building. Building automation and control is part of TBM.
5.3 Infrastructural building management
All services providing business support to improve the use of buildings.
5.4 Financial building management
All services paying due regard to the principles of real estate economy relating to technical building management and infrastructural building management.
6 Building management services
6.1 General
Building management provides a precise and comprehensive definition of all user requirements. It integrates and coordinates technological, economic and legal principles within the design and operation phases of buildings and property. Building management selects the type and scope of service requirement and specifies how services are to be organized.
6.2 Services relating to technical building management
6.2.1 Introduction
The following services are given by way of example and are not listed in any order of priority. The list does not claim to be exhaustive.
Technical building management Operation Documentation Energy management Information management Modernization Renovation/refurbishment Building retrofits/conversions Monitoring of defects liabilit