Системи управління якістю. Настанови щодо програм якості

shapeType32lineWidth12700

shapeType32lineWidth12700

1 2 4 1 2 З? 4 4.1 4.2 4.3 4.4 5 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.11 5.12 5.13 5.14 5.15 5.16 5.17 5.18 5.19 6 6.1 6.2 6.3 6.4 —? —? —? —? —?

QUALITY MANAGEMENT SYSTEMS

GUIDELINES FOR QUALITY PLANS

1 2 ISO 9000:2000 Quality management systems — Fundamentals and vocabulary.

ISO 9000 1) 3.1 (ISO 9000:2000, 3.8.1)

3.2 (ISO 9000:2000, 3.4.5)
3.3 3.4 —? —? • —? —? —? —? —? —? (ISO 9000:2000, 3.4.2)
3.5 (ISO 9000:2000, 3.4.3)
3.6 (ISO 9000:2000, 3.2.3)
3.7 (ISO 9000:2000, 3.2.5)
3.8 3.9 3.10 4 4.1 а?) Ь?) с?) d) е?) f) h) і?) 4.2 а?) Ь?) с?) d) е?) f) h) і?) 4.3 а?) Ь?) с?) 4.4 4.4.1 4.4.2 4.4.3 4.4.4 4.4.5 5 5.1 5.2 а?) Ь?) с?) 5.3 —? —? —? 5.4 —? —? —? 5.5 а?) Ь?) с?) d) е?) f) 5.6 а?) Ь?)

с?) d) 5.7 а?) Ь?) с?) d) е?) f) д?) h) 5.8 5.8.1 5.8.2 5.8.3 а?) Ь?) 5.8.4 а?) Ь?) с?) е?) 5.9

5.10 а?) Ь?) с?) d) е?) 5.11 5.11.1 5.11.2 а?) Ь?) с?) d) е?) 5.12 а?) Ь?) с?) d) е?) f) 5.13 а?) Ь?) с?) d) е?) f) h) і?) а?) Ь?) с?) d) 5.14 а?) Ь?) с?) 5.15 а?) Ь?) с?) d) 5.16 а?) Ь?) 5.17 5.18 У? а?) Ь?) с?) d) е?) f) —? —? —? —? h) 5.19 а?) Ь?) с?) d) 6 6.1 6.2 а?) Ь?) с?) —? —? —? 1) 2) 3) 4) 5) 6.3 а?) —? —? —? —? Ь?) —? —? —? —? 6.4

—? —? —? - —? QPL — 005 SOP — 800 MGMT/ HRS SOP—110

SOP —120 MKT/ TSS/ MFG/QA SOP—190 MKT SOP — 220 TSS

SOP — 310
SOP — 400
SOP — 470

SOP —490 PUR / SOP — 540 MAT/MFG SOP — 700

SOP —750 MAT SOP — 580

SOP — 590 MFG/ TSS/QA b > HRS:

SOP120
SOP-110
SOP-100
Hi

SOP - 500/ SOP - 540/ SOP - 600

SOP - 700
SOP - 750
SOP -150
SOP- 190
SOP - 470
Hi iF SOP - 490
Hi
SOP - 550
SOP -580
QPL-005
05-09-03
QSP - 001
QSP - 005
QSP-010
QSP - 020
QSP-050
QSP - 055
SOP - 300
SOP - 600
SOP -610
SOP-675
SOP - 800
SOP-810

(

1 а?) Ь?) 2 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 1 ISO 9001:2000 Quality management systems — Requirements ( 2 ISO 9004:2000 Quality management systems — Guidelines for performance improvements ( 4 ISO 10007:2003 Quality management systems — Guidelines for configuration management ( 5 ISO 10012:2003 Measurement management systems — Requirements for measurement processes and measuring equipment ( 6 ISO/TR 10013:2001 Guidelines for quality management system documentation ( 7 ISO 10015:1999 Quality management — Guidelines for training ( 8 ISO/TR 10017:2003 Guidance on statistical techniques for ISO 9001:2000 ( 9 ISO/IEC 17799: 1) , Information technology — Sequrity techniques — Code of practice for information sequrity management ( 10 ISO 19011:2002 Guidelines for quality and/or environmental management systems auditing ( 11 ISO/IEC 90003:2004 Software engineering — Guidelines for the application of ISO 9001:2000 to computer software ( 12 ISO 9001 for Small Businesses — What to do. Advice from ISO/TC 176. ISO Handbook, 2 nd edition, 2002 (ISO 9001 13 Reference websites: www.iso.org — www.tc176.org — www.iso.org/tc176/sc2 ( 1 2 4 5 6 7 8 9 10 ''