Системы менеджмента качества. Основные положения и словарь

INTERSTATE COUNCIL FOR STANDARDIZATION, METROLOGY AND CERTIFICATION(ISC)

(ISO 9000:2005, IDT)

1 2 3 4 5 6

1 2 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 3 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 - ISO 9000 - ISO 9001 - ISO 9004 ISO 19011 а?) Ь?) d) е?) f) h)

Quality management systems.Fundamentals and vocabulary
1 а?) Ь?) с?) d) е?) 1) 2 2.1 2.2 2.3 а?) Ь?) с?) d) е?) f) h) 2.4
►? - ►? -
2.5 2.6 а?) Ь?) с?) d) е?) f) h) і?) 2.7 2.7.1 Ь?) с?) d) е?) 2.7.2 а?) Ь?) с?) d) е?) f) 2.8 2.8.1 а?) Ь?) с?) d) 2.8.2 ISO 19011 2.8.3 2.8.4 2.9 а?) Ь?) с?) d) е?) f) 2.10 2.11 2.12 а?) Ь?) с?) d) 3 - - - 3.9.11 3.1 3.1.1 1 2 3 .1. 2 1 2 3 4 5 3 .12.1 3. 1.3 3. 1.4 1 2 3 .1.5 3 .1.6 3.2 3.2.1 3.2.2 3.2.3 3.2.4 1 2 3.2.5 1 2 3.2.6 3.2.7 3.2.8 3.2.9 3.2.10 3.2.11 3.2.12 3.2.13 3.2.14 3.2.15 3.3 3.3.1 1 2 3 3 .3.2 1 2 3 3.3.3 3.3.4 3.3.5 3.3.6 1 2 3 .3.7 3 .3.8 3.4 3.4.1 1 2 3 3 .4.2 1 - - - - 2 - - - - 3 3 .4.3 1 2 3 4 3 .4.4 1 2 3 .4.5 1 2 3 .5 3 .5.1 1 2 3 - - - - - - 3.5.2 1 2 3.5.3 [IEC 60050-191:1990]
3.5.4 1 - - - 2 3 .6 3.6.1 3.6.2 3.6.3 1 2 3 .6.4 1 2 3 .6.5 1 2 3 3 .6.6 1 2 3.6.7 3.6.8 3.6.9 1 2 3.6.10 3.6.11 3.6.12 3.6.13 3.7 3.7.1 3.7.2 1 2 3 3 .7.3 3 .7.4 3 .7.5 1 2 3 3. 7.6 1 2 3 .8 3.8.1 3.8.2 [ 3.8.3 3.8.4 1 2 - - - - 3.8.5 1 2 3 .8.6 1 2 3 .8.7 3.9 3.9.1 1 2 3 4 3.9.2 3.9.3 3.9.4 3.9.5 3.9.6 3.9.7 3.9.8 3.9.9 3.9.10 1 2 3 .9.11 1 2 3 .9.12 3 .9.13 3 .9.14 3.10 3.10.1 3.10.2 3.10.3 1 2 3 4 3 .10.4 3 .10.5 1 2 3 .10.6 - -

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(3.5.4)

—►?

(3.7.3)
(3.7.5)

(3.9.13)

(3.9.11)
< ►?

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audit 3.9.1
audit client 3.9.7
audit conclusion 3.9.6
audit criteria 3.9.3
audit evidence 3.9.4
auditfindings 3.9.5
audit plan 3.9.12
audit programme 3.9.2
audit scope 3.9.13
audit team 3.9.10
auditee 3.9.8
auditor 3.9.9
capability 3.1.5
characteristic 3.5.1
competence 3.1.6
competence <audit> 3.9.14
concession 3.6.11
conformity 3.6.1
continual improvement 3.2.13
contract 3.3.8
correction 3.6.6
corrective action 3.6.5
customer 3.3.5
customer satisfaction 3.1.4
defect 3.6.3
dependability 3.5.3
design and development 3.4.4
deviation permit 3.6.12
document 3.7.2
effectiveness 3.2.14
efficiency 3.2.15
grade 3.1.3
information 3.7.1
inspection 3.8.2
management 3.2.6
management system 3.2.2
measurement management system 3.10.1
measurement process 3.10.2
measuring equipment 3.10.4
metrological characteristic 3.10.5
metrological confirmation 3.10.3
metrological function 3.10.6
nonconformity 3.6.2
objective evidence 3.8.1
organization 3.3.1
organizational structure 3.3.2
preventive 3.6.4
procedure 3.4.5
process 3.4.1
product 3.4.2
project 3.4.3
qualification process 3.8.6
quality 3.1.1
quality assurance 3.2.11
quality characteristic 3.5.2
quality control 3.2.10
quality improvement 3.2.12
quality management 3.2.8
quality management system 3.2.3
quality manual 3.7.4
quality objective 3.2.5
quality plan 3.7.5
quality planning 3.2.9
quality policy 3.2.4
record 3.7.6
regrade 3.6.8
release 3.6.13
repair 3.6.9
requirement 3.1.2
review 3.8.7
rework 3.6.7
scrap 3.6.10
specification 3.7.3
supplier 3.3.6
system 3.2.1
tech n ical expert <aud it> 3.9.11
test 3.8.3
top management 3.2.7
traceability 3.5.4
validation 3.8.5
verification 3.8.4
work environ me nt 3.3.4

Terminology work — Principles and methods
Terminology work — Vocabulary — Part 1: Theory and application
Statistics — Vocabulary and symbols — Part 2: Applied statistics ) He Quality management systems — Requirements 2) Quality management systems — Guidelines for performance improvements ) Measurement management systems — Requirements for measurement processes and measuring equipment
Guidelines for quality management system documentation
Guidance on statistical techniques for ISO 9001:2000
Guidelines for the selection of quality management system consultants and use of their services
International terminology standards — Preparation and layout
Guidelines for the selection of statistical methods in standardization and specification
Conformity assessment — Vocabulary and general principles
Guidelines for quality and/or environmental management systems auditing
Standardization and related activities — General vocabulary
International Electrotechnical Vocabulary — Chapter 191: Dependability and quality of service
International Electrotechnical Vocabulary — Chapter 191: Dependability and quality of service: Amendment 2
International vocabulary of basic and general terms in metrology, Quality Management Principles Brochure ) News (a bimonthly publication which provides comprehensive coverage of international developments relating to ISO’s management system standards, including news of their implementation by diverse organizations around the world) ) www.gostinfo.ru info@9ostinfo.ru
Directives, Part 1, Part 2:2004 and Supplement